Description : Jira Administrator. Company : Capgemini. Location : Singapore

Capgemini Singapore

Posted 25 minutes ago Hybrid Permanent Competitive Capgemini Singapore is looking for Jira Administrator for one of its Banking Client

• Administer and maintain the JIRA instance including installation configuration and regular updates to the latest version.
• Manage user accounts permissions and access levels collaborating with various teams to set up appropriate user groups and project roles.
• Design create and maintain custom Dashboards workflows issue types and fields to match project processes and requirements.
• Oversee integrations between JIRA and other tools like.
• Confluence third party apps Troubleshoot integration issues and collaborate with relevant teams to resolve them.
• Configure and maintain projects boards and filters to support different teams’ workflows and ensure data accuracy and integrity.
• Monitor system performance and proactively address any bottlenecks or performance issues.
• Scale the system as needed to accommodate increasing demand and usage Implement and enforce security best practices to protect sensitive data and prevent unauthorized access.
• Set up and maintain a robust backup and recovery strategy to ensure data integrity and business continuity.
• Provide training and support to end users and team members including best practices tips and tricks for using JIRA effectively.
• Investigate and resolve complex issues related to JIRA functionality integrations and data integrity.
• Maintain detailed documentation for system configurations processes and procedures.
• Manage the deployment of JIRA changes updates and new features while minimizing disruptions to ongoing projects.
• Collaborate closely with cross functional teams’ stakeholders and vendors to understand requirements and ensure smooth collaboration.